Privacy Policy

Last updated September 17, 2026

Primmer Roofing (“we,” “us”) is a licensed Florida roofing contractor (CCC1331703) based in Tampa, Florida. This policy explains how we handle information collected on primmerroofing.com and through estimates, inspections, and job communications, including SMS sent through our Roofr CRM.

Information we collect

When you request an estimate, inspection, or other service, we collect:

• Name
• Phone number (required if you want a call or text back)
• Email address
• Service requested and any details you type in
• Technical data such as IP address, browser type, and pages viewed

We also collect information you give us by phone, email, or on a job site.

How we use it

We use this information to respond to your request, schedule work, run the job, send transactional and customer-care messages, and improve the site. We do not sell personal information.

SMS / text messaging

When you opt in to receive SMS messages from Primmer Roofing, we collect the following information through our opt-in form:

• Phone number (required for messaging)
• First and last name (used for personalized messaging)
• Email address (optional, for account communications)
• Any additional information you voluntarily provide on the opt-in form

This information is collected solely to deliver the SMS messages you have consented to receive and to maintain a record of your consent. We retain this information for as long as you remain opted in, plus a reasonable period afterward to respond to support requests or comply with legal record-keeping requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out. You may opt out of SMS messages at any time by replying STOP to any message. You will receive one final confirmation message and will not receive further SMS messages from us. To opt out by other means or if you have questions about opting out, contact us at estimator@primmerroofing.com or (813) 802-8826.

Contact. For privacy questions related to our SMS program, contact us at estimator@primmerroofing.com or (813) 802-8826. We operate in Tampa, Florida.

Data security

We protect user information through the following measures:

• Encryption in transit (TLS / HTTPS for all data transmission between user devices, our website, and our service providers)
• Access controls limiting data to authorized personnel on a need-to-know basis
• Secure third-party processors including Roofr (CRM and messaging platform) and our website host, each of which maintains industry-standard security practices
• Regular review of access logs and data handling practices

No system is perfectly secure, but we treat user information with the same care we would expect for our own.

Cookies and analytics

The site may use cookies and similar tools to keep the site working, remember preferences, and understand traffic. You can block cookies in your browser; some features may not work as well.

Your choices

You can ask us for a copy of the information we have about you, or ask us to correct or delete it, by emailing estimator@primmerroofing.com. SMS opt-out is handled by replying STOP, as described above.

Website terms

Use of this website is also covered by our Terms of Service.